Eavesdrop Account Deletion

Last updated: 21-03-2025

How to Delete Your Account

You have the right to request the deletion of your Eavesdrop account and associated data at any time.

Delete Your Account in the App

The easiest way to delete your account is directly through the Eavesdrop app:

  1. Open the Eavesdrop app on your device
  2. Go to your Profile by tapping the profile icon in the bottom navigation
  3. Tap on "Settings" (gear icon)
  4. Tap on "Delete Account"
  5. Follow the on-screen instructions to confirm your account deletion

Note: Deleting your account through the app will immediately initiate the deletion process.

Alternative Method: Email Request

If you're unable to access the app, you can also request account deletion by email:

  1. Send an email to info@eavesdropstories.com
  2. Use the subject line "Account Deletion Request"
  3. In the email body, please include:
    • The email address associated with your Eavesdrop account
    • Your full name

We will process email deletion requests within 7 business days and send you a confirmation once your account has been deleted.

What Will Be Deleted

When you request account deletion, the following data will be permanently removed from our systems:

  • User account data: Including email, name, and your unique user ID in Firebase Authentication
  • Preferences and usage history: Your app preferences, favorites, and listening history
  • Purchase records: Internal records of your purchases linked to your user ID

Data Retention

While most data is deleted immediately upon processing your request, certain information may be retained for the following reasons:

  • Financial records:

    Transaction records may be retained for up to 7 years as required by tax and financial regulations. These records are anonymized and do not contain personal identifying information.

  • Anonymous analytics data:

    Aggregated, anonymized app usage statistics may be retained for analytical purposes. This data cannot be used to identify you personally.

  • Legal compliance:

    We may retain certain information if required by law or for legitimate business purposes, such as fraud prevention or to address security concerns.

Account Recovery

Once your account is deleted, it cannot be recovered. If you wish to use Eavesdrop services again, you will need to create a new account. Previously purchased content will not be available in your new account.

Contact

If you have questions about the account deletion process, please contact us at info@eavesdropstories.com